Why connect Google Meet?
Customer calls, sales demos, and user research sessions contain some of the richest product feedback you'll find. But insights get lost when transcripts sit unreviewed.
When you connect Google Meet, ProductBet lets you browse your recent meeting transcripts and import them as product signals. AI extracts feature requests, pain points, and feedback automatically.
What gets captured
ProductBet imports Google Meet transcripts and extracts:
- Feature requests mentioned during customer calls
- Pain points and friction reported in user research sessions
- Competitive intelligence from sales demos
- Bug reports and issues raised during support calls
Each transcript becomes one or more signals.
Requirements
- Google Workspace Business Standard, Plus, Enterprise, or Education Plus (transcription is not available on free accounts or Business Starter)
- Meeting transcription must be started during the meeting (someone clicks Activities > Transcripts > Start transcript)
- Alternatively, a Google Workspace admin can enable transcription by default for all meetings
How to connect
Go to Settings > Integrations > Google Meet and click Connect with Google Meet. You'll be redirected to Google to authorize access to your meeting transcripts.
Importing transcripts
Once connected, the integration page shows your meeting transcripts from the last 30 days that have completed processing. Select the ones you want and click Import Selected. Already-imported transcripts are automatically skipped.
Automatic polling
When enabled, ProductBet can automatically check for new transcripts every hour and import them without manual action. Contact your admin to enable automatic polling.